Answers without the runaround

HiDub accepts SRT subtitle files and plain-text TXT files encoded as UTF-8. An SRT upload preserves timecodes and creates one editable segment for each subtitle cue.

The web studio accepts source files up to 10 MB. For longer scripts, split the project by episode, chapter, or scene to keep review and export manageable.

Yes. Every translated segment remains editable until you generate audio. Updating one line does not require translating the entire project again.

HiDub is designed for translation across more than 80 languages and offers over 320 locale-specific voices. The exact voice list depends on the selected target language.

HiDub routes text translation through Alibaba Cloud Bailian. Source timecodes and segment boundaries remain attached to their translated lines.

Asian-language speech is routed to Alibaba Cloud voice services. Western-language speech is routed to Microsoft Azure AI Speech. The selected provider appears in the studio before generation.

Yes. Short voice samples are free to preview. Credits are charged only when you confirm final generation for a segment or complete project.

Each new account receives 50 one-time welcome credits. No card is required to use the welcome balance.

Credit cost is based on the amount of final speech, selected voice settings, and export mode. HiDub displays an estimate before translation or audio generation, and confirms the final charge afterward.

Your projects, scripts, translations, and existing outputs remain viewable. Translation and audio generation buttons are disabled until you add credits or renew a subscription.

Plan credits reset each billing month and do not roll over. One-time top-up credits remain available while your account stays active.

Yes. Cancel from Billing at any time. Your plan remains active through the end of the paid period, and you can continue viewing projects afterward.

Yes. Choose Individual clips to receive one labeled audio file per subtitle segment, packaged as a ZIP archive.

Yes. Choose Complete MP3 to merge all generated segments into one file while respecting the original subtitle timing and pauses.

Yes. Voice controls include speed, pitch, and pause duration. Some voices also expose style or emotional tone controls.

Paid plans include commercial use for projects you are authorized to produce. You remain responsible for source content rights and any applicable voice or publicity restrictions.

No. Customer scripts, subtitles, translations, and generated audio are not used to train shared models.

Retention depends on your plan and account settings. You can delete a project and its stored source and output files from the project menu.

Files are encrypted in transit and at rest. Payment details are handled by a PCI-compliant payment processor; HiDub does not store full card numbers.